We offer the following payment methods:
- Bank transfer. IBAN account number: ES92.2100.4435.2701.0002.3408
Shipments are made through Postal Express or other parcel companies.
Shipping costs are € 12.00 + VAT (only in Spain).
For orders over € 500, shipping costs are free (only in Spain).
Voltant pel Mar is not responsible for additional costs or returns as a result of special taxes at destination, customs or similar.
Delivery times vary between 2 and 90 days, from the payment confirmation, depending on the territorial scope of the customer, the volume of preparation needed, or the need to manufacture the product.
These terms are indicative and Voltant pel Mar reserves the right to delay them for any reason.
In any case we will try to shorten the delivery times as much as possible to ensure a fast and efficient reception of your order.
Warranty and Returns
If you are not satisfied with your purchase, you have a period of 15 days from the date of receipt to execute your right of return.
To make a return the product must be in perfect condition and in its original packaging. Once received the return and checked the status of the products we will proceed to refund your money, discounting a 10% for management expenses, through Bank Transfer.
The costs of shipping and return are borne by the customer, as well as their own additional expenses caused by the same as are phone calls, time spent in managing the return, etc.
Personal data protection
Voltant pel Mar manages and maintains a file of its customers for commercial purposes . In no case will it provide any information to third parties. In compliance with the provisions of Organic Law 15/1999 of December 13, on the protection of personal data, as a customer of Voltant pel Mar may at any time exercise the rights of access, rectification, cancellation and opposition, communicating by mail to firstname.lastname@example.org attaching a photocopy of your DNI / NIF.